CHANGE MAKING.

Why Change Management
Any Workplace Change presents a challenge in supporting employees through their transition to a new work environment. These challenges are usually associated with a drop in morale and productivity immediately following the change. However, there is also a window of opportunity to positively impact the upcoming shift's perception, resulting in a reduction of disruptions and negative responses to change. 
​Approach
Change is constant, yet human beings are creatures of habit and favor the status quo. Traditional Change Management methodologies rely on the Kubler-Ross "Stages of Grief" curve that assumes a negative emotional response to change, linking change to the process of grieving. However, by using the Innovation Adoption curve to map Organizational Change Adoption, our approach is a future-focused initiative that celebrates gains rather than mourning the status quo's loss. We facilitate an inclusive and well-represented change effort that considers the input of key stakeholders, decision-makers, and a wide range of the impacted population. ​
Methodology
When it comes to Change Management, it is essential to acknowledge all workplace aspects affecting the employee experience - space, culture, tools. Various message delivery vehicles will drive adoption through continuous reinforcement - in print, digital, and experiential forms. We come to the table with our collective experience, a set of tools, and a roadmap but remain open-minded and flexible as we know that project needs will evolve. Our phased methodology is systemic and considers the entire project, including post-occupancy evaluation.

Services & Deliverables

We offer full-scope change management services that help your organization ease into a new building, adopt a new way of working, prepare for office re-entry post-COVID, adopt new tools and technology, to name a few. Each project requires a customized approach, with timely and thoughtful delivery of your key messages and communications. This process relies on careful planning and co-creation by all parties involved.   
  • Change Resistance Assessment 
  • Target Audience Profiling
  • Key Message Crafting
  • Roadmap & Toolbox Development
  • Sponsor / Agent / Steering Committee Engagement
  • Digital & Print Communications
  • Welcome Packets
  • Experiential Events Curation
  • Pre/Post Occupancy Survey​​
"If you want to make enemies, try to change something"
- Woodrow Wilson